Monthly Archives: August 2010

What is a Collaborative Enterprise?

I’ve just finished reading a new book called “Creating a Collaborative Enterprise, Retool Your Organization to Dominate Your Markets” by Robert Nitschke, or Bob as he is known in more casual settings. (http://creatingacollaborativeenterprise.com/) Bob’s thesis is that companies that are … Continue reading

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Who are Your Best Customers and Why?

Do you know who your best customers are? Before I offer one way to answer that question, let’s consider what would define “best”. One way to think about best customers would be to measure how much they buy from you … Continue reading

Posted in Business Metrics, Sales Analysis | Tagged , , | 4 Comments