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BizEnrich Presents! Sales Strategy, Collaboration, Efficiency and Business Strategy

Posted on October 12, 2010

For the past eighteen months I have been a charter member of BizEnrich, a membership organization of independent business experts. In addition to networking and learning, members of BizEnrich collaborate on projects to benefit our mutual clients and the business … Continue reading →

Posted in Business Metrics, Collaboration, Strategy | Tagged , , | Leave a comment

What is a Collaborative Enterprise?

Posted on August 31, 2010

I’ve just finished reading a new book called “Creating a Collaborative Enterprise, Retool Your Organization to Dominate Your Markets” by Robert Nitschke, or Bob as he is known in more casual settings. (http://creatingacollaborativeenterprise.com/) Bob’s thesis is that companies that are … Continue reading →

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Who are Your Best Customers and Why?

Posted on August 20, 2010

Do you know who your best customers are? Before I offer one way to answer that question, let’s consider what would define “best”. One way to think about best customers would be to measure how much they buy from you … Continue reading →

Posted in Business Metrics, Sales Analysis | Tagged , , | 4 Comments

The “Got – Owe” Ratio

Posted on July 26, 2010

I am the chair of the finance committee at a local tennis club and at our last meeting we discussed which key performance indicators (KPI’s) would help the board understand how the club is doing. One KPI that we settled … Continue reading →

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Measure What?

Posted on June 22, 2010

“What gets measured gets managed”.  A quote attributed to Peter Drucker. Keeping close tabs on the performance of the business is critical, particularly as our economy works its way through this recovery. Managing a business requires a broad set of … Continue reading →

Posted in Business Metrics, Ratios | Tagged , , , , , , , , , , | 6 Comments